Job: Seasonal Team Member Holiday Order Specialist

Location: PTR - Porter Ranch (10175)
Street: 19340 Rinaldi Street
City: Northridge
State: CA
Position Type: Full Time
Pos. Level:
Store Hours: 8am -10pm
Job ID: 43658
Posted Date: 10/13/2009

Work with store marketing team to guide customers through holiday ordering process for Thanksgiving, Christmas and Hanukkah. Responsible for taking holiday orders via computer and over the phone, assisting with the holiday order pickup process, maintaining demos, assisting with customer holiday tastings, hanging holiday signs, and other duties as assigned.
Assist and support the Marketing Supervisor with all departmental functions including merchandising, community relations, public relations, in-store sign collateral, information, events and demos.
Conduct food demonstrations geared to create customer excitement about Whole Foods Market products. Creatively merchandise, garnish and display product.
Give every customer immediate and undivided attention. Follow through on all customer questions and requests.
Attend all department, store and training meetings when scheduled.
Regular attendance is essential. Perform other duties as assigned by Marketing Supervisor.

Knowledge, Skills and Abilities Required:
Must have excellent customer service skills and ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
Understanding of holiday menus and ability to effectively communicate offerings to customers.
Ability to work well within a team.
Must be solution-oriented, and have good follow-through.
Give every customer immediate and undivided attention.
Excellent follow-through on customer questions and requests.
Able to communicate effectively with others and convey enthusiasm.
Is available for flexible scheduling to meet the needs of the department.
Good knowledge of computers.
Aptitude for email applications & the Internet.
Must have STL approval
Team Member must be in good standing.
TMs with written active Corrective Counseling's must disclose this information to the hiring leader
when they are applying for a transfer or promotion.
TMs on an active Final Warning are ineligible to apply or be considered for transfers or promotions. Must have
This job description is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the team.

About Us: At Whole Foods Market, we empower our Team Members to make their own decisions, thus creating an environment where people are treated with respect and are highly motivated to excel. We mentor Team Members through education and on-the-job experience. As a result, we are able to fill a majority of leadership roles from our existing team member base. We also recognize that there are individuals with talent outside of Whole Foods Market, and have training programs to bring those new leaders into the company.

Our Team Members represent over 50 different nations. We are people from diverse backgrounds and perspectives, yet all work together to meet the needs of our customers.

We offer great benefits beginning with a full complement of medical and other traditional group health plan coverage, 401k plan, and a 20% discount at our stores. To learn more, apply your passion today.