Children's Hospital Los Angeles

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Healthcare Industrial Engineer / Quality Improvement & Patient Safety

at Children's Hospital Los Angeles

Posted: 7/3/2019
Job Status: Full Time
Job Reference #: 4665
Keywords: engineer

Job Description

Los Angeles, California


Work Hours: 8am to 5pm


Work That Matters - Our work is 24 hours a day, 365 days a year. 

No one has more expertise treating children than Children's Hospital Los Angeles. CHLA is the only children's hospital in California to make the prestigious U.S. News & World Report Honor Roll of "Best" children's hospitals, and is nationally ranked in all 10 pediatric specialties.

Join a hospital where the work you do will matter—to you, to your colleagues, and above all, to our patients and families. At times the work may be challenging, but it is always rewarding. We hope you’ll come and find out for yourself. 

It’s Work That Matters

This position is responsible for providing integrative consultation services encompassing strategic, clinical, and/or operational improvement initiatives of the organization ensuring successful and sustainable project outcomes by applying effective application of industrial/systems engineer solutions. Performs as a change agent leading organizational transformation of advanced and new knowledge leveraging principles of industrial/systems engineers that improves quality care outcomes, enhance safety for patients and staff. 

This position requires specialized expertise in the body of knowledge, methods, and skills related to Industrial/Systems Engineer including but not limited to project management, Lean/Six Sigma tools, change management/culture change tools/approaches, and benchmark, operational and financial analysis and integrative human/system interfaces design with clinical information systems to support optimal workflows.  This position will provide support to the overarching goals of the Quality Improvement Patient Safety pillars including patient safety, performance improvement, regulatory, data management and infection prevention. 

This position will also require the ability to engage diversely with clinical and non-clinical leaders/staff, to quickly identify areas of need, and tailor solutions to the unique challenges.  

Minimum Education/Training Required:  Bachelors degree in Systems/Industrial Engineering; Health Care Administration/Public Health Administration/ Nursing or other related field with work experience using  industrial/systems engineer principles. Industrial/systems Engineer/ Human Factors System Engineer.  Master degree preferred.

Minimum Experience Required: 5 years of solid progressive experience including 3 years clinical experience as an engineer in healthcare environment (with Bachelor’s)  or 3 years of solid progressive experience including 2 years clinical experience as an engineer in healthcare environment (with Master’s Degree); 3 years of involvement in mutliple large cross functional teams.  Clinical and or hospital operations experience preferred.  


Knowledge, Skills and Abilities Required:  Demonstrated ability to determine key business issues and develop appropriate action plans from multi disciplinary perspectives. Strong ability to conduct and interpret quantitative and qualitative analyses. Effective leadership, project management, and consulting skills.  Excellent interpersonal skills, Strong oral, written communication, presentation and customer service skills.  Proficient in Microsoft Office programs (Outlook, Word, Excel, PowerPoint, Project, Visio).  Experience with PowerBI and Access is a plus.

License, Registration or Certification Required: Lean Certification preferred. Green/Black Six Sigma Certification preferred. CPHQ and PMP preferred