Pacifica Hotels

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Sales & Catering Coordinator

at Pacifica Hotels

Posted: 7/16/2019
Job Status: Full Time
Job Reference #: 3b7bab85-01aa-4a15-b1a4-1f81eae31c4f

Job Description

Marina del Rey Hotel is looking to hire a Sales & Catering Coordinator!

 

Situated in a scenic waterfront location on the world’s largest manmade small-craft harbor, the luxury Marina del Rey Hotel invites guests to unwind and indulge in equal balance. Whether you are here for business or leisure, we can ensure that your needs will not only be met, but exceeded at every turn, from our new guest rooms and suites, many of which overlook the dazzling marina, to our delightful dining at SALT Restaurant & Bar. Enjoy our infinity pool and spa that also overlook the beautiful marina.

 

Essential Functions and Responsibilities of the job include but are not limited to:

 

Essential Functions and Responsibilities of the job include but are not limited to:

____ Exceeding Guest Expectations-Providing services that are above and beyond for guest satisfaction and retention.

____Modeling Appropriate Behaviors-Serving as a role model to demonstrate appropriate behaviors.

____Making Decisions and Solving Problems-Analyzing information and evaluating results to choose the best solution and solve problems.

____Provide a positive team environment for catering and sales support.

____Communicate effectively with all hotel departments to ensure group and function arrangements are carried out as efficiently as possible.

____Promote a professional and positive image of the hotel at all times through personal appearance and demeanor.
____Effectively document account information and transactions in SalesPro.

____Respond promptly to all sales related inquiries and correspondence from customers, prospects, and lead referrals as directed by Director of Sales or Sales & Catering Managers.

____Trace accounts in SalesPro for follow up as appropriate.

____Promote all Pacifica managed hotels when appropriate.

____Respond promptly to requests for reports.

____Other duties as assigned by Director of Sales, Sales & Catering Managers and General Manager.
*Management retains the discretion to add or change the duties of the position at any time.
Markets:
1. Groups
2. Meetings
3. Social Events
4. Individual travel
Booking Objective: None
Supervisory Responsibility: None
Independent Judgement: Often, within the guidelines established by management and to the extent of operating within Pacifica Hotel Company’s policies and procedures.

Working Conditions/Environment: Access to entire exterior and interior of property. Indoors; various offices, function spaces, sleeping rooms, public areas. Outdoors; touring the property, walking to/from automobile. Driving on roads and highways. Carrying promotional material.

Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. We also encourage quarterly team building and giving back to the communities in which we work through regular volunteering, and select charity promotions throughout the year.