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Loss Prevention Investigator

at Spectrum

Posted: 5/2/2019
Job Status: Full Time
Job Reference #: 1452539

Job Description

Business Title
Loss Prevention Investigator

Posting Location
United States - California - El Segundo

Posting Job Description
The Loss Prevention Investigator  will be responsible for executing the Spectrum Mobile Loss Prevention program across multiple regions, including leading investigations, store assessments, training and awareness. They will lead investigations of theft, fraud, improprieties and workplace violations in collaboration with Corporate Physical Security Regional teams.

Investigate instances of theft, fraud, improprieties and workplace violations for Spectrum Mobile Stores

Conduct research and personal interviews in accordance with all local, state and federal laws and regulations as well as company policies

Analyze all necessary information and documentation related to the investigation

Document comprehensive investigative reports utilizing the Corporate Physical Security incident management system

Conduct Spectrum Mobile Store visits to proactively identify and report to management

Responsible for prevention on exposure to loss of company assets, including but not limited to, inventory management and physical security protective controls

Support the development and execution of industry leading loss prevention training and investigations capabilities

Participate in training, and is the Corporate Physical Security representative on various regional committees and working groups, as needed

Perform other duties as requested

Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Working understanding of the criminal justice, court system and private security regulations
Excellent interpersonal, organizational, and communications skills, as well as the ability to deal with all levels of internal and external business partners
Knowledge of Microsoft Outlook, Word, Excel, and PowerPoint applications
Must be able and willing to take initiative and handle various tasks simultaneously while working efficiently, effectively, and independently under minimal supervision and successfully complete required work together
Ability to read and write in English and use math skills accurately to complete daily paperwork
Accuracy and attention to detail
Preparation and documentation of investigations for hand off to Human Resources, Legal or law enforcement agencies with general supervision
Timely and accurate completion of investigative reports
Manage multiple types of investigations (Code of Conduct, Fraud, Compliance, Theft, and Workplace Issues)
Understanding of incident reporting and case management
Knowledge of evidence handling and case building for prosecution
Training in interview/interrogation techniques
Knowledgeable and experience working within the laws/statutes as well as employment laws impacting methods used in successful investigations

Bachelor’s degree or equivalent experience

Related Work Experience                                          Number of Years                  
Investigations, Audit, or similar experience                5

Skills/Abilities and Knowledge
Wicklander/Zulawski or similar certification

Office and retail store environment
Up to 75% travel with the ability to work hours outside of normally scheduled shift with little or no advance notification required


Requisition #

Job Code
GSE325 Loss Prevention Investigator Exempt

Position Type
Full Time

Area of Interest

Business Unit

550 North Continental Blvd Suite 250

FCC Unit

Account Code

Controlling Establishment ID
00283 - El Segundo Continental Blvd

More on Spectrum
The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

Work State

Work City
California - El Segundo

Posting Job Title (Do Not Exceed 250 Characters)
Loss Prevention Investigator

Zip Code